Inclusivity & Benevolence Policies
The further maturation of this policy was highlighted in October 2020 in a blog post here and again in May 2021 here. The policies on this page were last updated July 28, 2023.
Acknowledgement of Secwepemc LandI, Rhiannon Nachbaur and the owner of Fiddleheads, acknowledge that the beautiful land on which my studio sits is located in the Tk’emlups te Secwepemc [she-KWE-pem] territory in the southern interior of British Columbia within the unceded traditional lands(meaning First Nations people never ceded or legally signed away their lands to the Crown or to "Canada") of the Secwepemc Nation. I have gained a stronger and painful understanding how the actions of colonizers were and still are devastating to the Secwepemc Nation (read my article about the process here). I appreciate the beauty and culture of these people and how they honoured their traditional lands. I considers myself a very fortunate guest during her time living here making music and raising a family. I strive to stand up for Indigenous People and to protect them and their formerly pristine lands from future harm. I encourage others to learn more about the land on which you live and write a territorial acknowledgements at this helpful link. |
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Equal Treatment from a Woman-Run BusinessFiddleheads' focus on professionalism and fairness sees us constantly striving to provide courteous service to all customers and prospective customers. I am passionate about progressive human and animal rights matters. My family champions for fair treatment of and respect for all earthlings and I focuses my resources and energy on: Feminism • LGBTQ+/SAGA Rights • Black Lives Matter & Human Rights • Autism & Mental Health • Education & Music Education • Environmentalism (earning two Green Business Awards) • Veganism & Animal Rights Fiddleheads endeavours to provide a safe and warmly supportive place for all people to shop, regardless of their race, gender, sexual orientation, beliefs systems, or neurodivergence. You, my friends, are safe and respected here. |
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Respecting My Generous Goodwill and ExpertiseMy unparalleled expertise and service is the best in the violin world by far! You will see from countless customer testimonials I have moved mountains for my customers since creating Fiddleheads in 1997. Unfortunately, this generosity has been exploited by come clients at times, leading me to create this fully self-serve website with FAQs and other resources that free up time answering questions via phone and email. I kindly ask that persons sending queries but with no intentions of buying from Fiddleheads be mindful this is my livelihood and my time taking questions is limited. Due to an increasing number of requests to help people purchase at other shops, Fiddleheads and I reserve the right to withdraw our service from persons who are clearly abusing my good will in providing specialist expertise free of charge. |
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Courteous BehaviourI thank my marvellous customers for respecting that there is a real person with feelings taking time to read and reply to your emails. You, my people, are so appreciative and kind so it is only for total transparency that I state that insensitive or inappropriate remarks or treatment from cranky-pants and bossy bullies are not tolerated. I reserve the right to refuse service to people or organizations that do not respect the rights of all earthings. As author Brittany Candau said: “You must always remember this: Have courage, and be kind. You have more kindness in your little finger than most people possess in their whole body. And it has power. More than you know.” |