I got the custom colour case this morning! Thanks so much for all your help and information. I wasn't charged any customs or taxes so all my worries were for nothing!
They did a great job with switching the cover. They even switched the handle from black to brown to match.
I love the case and I'm so glad there's a place in Canada where I can refer my students and colleagues to buy a Bobelock case.
In terms of construction and suspension I don't know that I would trust my viola in anything else other than this case.
Thanks again.
April 6, 2009