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Fiddleheads Violin Studio Top Image featuring a photo of Rhiannon, Owner Fiddleheads Violin Studio is Operated by an Award-Winning Symphony Violinist and Teacher Fiddleheads is the World's First Eco-Friendly Violin Shop Fiddleheads' Owner has won numerous awards for Business and Musicianship Fiddleheads Serves Elated Customers Worldwide Welcome to Fiddleheads Violin Studio Located in Canada, Fiddleheads serves customers worldwide View Shopping Cart Like and Follow Us on Facebook! Spring Break/March Shipping Delays: Click Here Fiddleheads Violin Studio is Operated by an Award-Winning Symphony Violinist and Teacher Fiddleheads is the World's First Eco-Friendly Violin Shop Fiddleheads' Owner has won numerous awards for Business and Musicianship Fiddleheads Serves Elated Customers Worldwide Welcome to Fiddleheads Violin Studio Located in Canada, Fiddleheads serves customers worldwide foo Like and Follow Us on Facebook!

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Fiddleheads Violin Studio Testimonials & Feedback: Our Expertise


Thank you so much for all your help, support, expertise and wisdom Rhiannon. I thoroughly enjoyed our conversations and the chance to know you and learn more about the world of violins.  Thank you for the excellent, personable interest you gave to me in helping me purchase the proper and most suitable violin for me!

Thank you again Rhiannon for your sensitivity, understanding, knowledge and recommendation that helped me arrive at owning such a wonderful new violin, it’s like the feeling of coming home after a lifetime of being away when I hold my violin in my arms!

Thank you for all you do Rhiannon to further the advancement of possibilities for young and older musicians to accomplish their dreams and goals with confidence using instruments that have been carefully and thoughtfully selected for each individual! I am indebted to you and applaud you and your business and wish you all incredible and deserving rewards now and in the future!

- Bonnie, Lunenburg, Ontario, Canada

Your service and kind explanations have helped tremendously. You have earned my business and may continue to in the future. We just placed the order for my daughter Ainsley's violin and she cannot wait for it to arrive. 

I am very impressed with your philosophy and we live in a very small lakeside community in central NY. So feel like there are some connections. Best of luck and hope to be in touch in the future. Thank you so much. 

- Scott and Meghan, Union Springs, NY

Thanks for getting back to me, Rhiannon. I went to the music shop where I rent from [for sizing help]. It's just a general music store, so the staff isn't very helpful. Sorry to bombard you with all my questions, but you are just so darn helpful I can't help it. I totally think you're very honest.

Thanks again for all of your help I really appreciate it. I'm super excited to meet you.  Seriously, I do appreciate your help. Thanks again! 

- Bridgette, Kent, WA

I would prefer to buy from someone who I have spoken to like yourself who also happens to run a violin school.

- Anu, Oklahoma

Dear Rhiannon,

My daughter is beginning orchestra and needs a violin. I heard you were the BEST violin retailer and are VERY experienced.

- Zeinab, Qatar

Thank-you for your informative reply and recommendation, Rhiannon.  It's easy to see how you've achieved your reputation for excellent customer service!

- Jane, from the internet

Thanks a bunch, Rhiannon.  It's so refreshing to engage in in this sort of correspondence with a real human being.

- Keith, Oregon

Thanks for the followup email. I would definitely be interested in trying to meet up with you [while you are traveling in my area].  It would be very cool to get some in-person advice from you for a beginner :)

Look forward to meeting you. Thank you so much,

- David, Renton, WA

I KNEW you would be a huge and wonderful help!! I "hear" you talk and think how much I would love to meet you!! I am very excited and totally trust your judgement so lead on great teacher!!!!! Gratefully yours,

- Wendi, Osage Saskatchewan

Well if this isn't "putting time into a mail", I'm not sure I want to see how long emails get when you put a lot of time into them. ;)

- Jim, Redmond, WA

Thank you for your encouraging reply!! I don't expect to be able to master violin. I would love just to play and have it sound nice.

I appreciate any and all input I can get into this new undertaking. I am going in blind and I would hate to come out the other side with a basket of lemons.

I have had a quick look through the instruments on your site and I must admit they all sound wonderful and I would love if you could point me in the right direction. Thank you again for the encouragement! I am very excited to be on the right path!

- Kaitlyn, Revelstoke, BC

I've been looking at your site for a couple days and I have been very impressed!

I read some of your articles, I love your writing! I read one here and there when I have time, they're very informative. My experience so far has been beyond satisfactory and I am certain this trend will continue. If only all purchases were as enjoyable!

Thank you for your lightning fast response! Thanks for taking the time to answer my questions. And it's also full of information, I have a hard time imagining a more complete answer.

I received it yesterday! The package was in excellent condition and the violin looks beautiful :) And thanks for the surprise brooch! If I ever set foot on a stage I will wear it proudly :)

Thanks again for the breezy and informative shopping experience! I knew nothing about violins, but I feel confident I now have a well-suited intrument to begin this adventure with :)

I read some of your articles, I love your writing! I read one here and there when I have time, they're very informative. My experience so far has been beyond satisfactory and I am certain this trend will continue. If only all purchases were as enjoyable!

- Philippe, Laval, QC

I'll take your recommendation for a [viola] - you have always made good recommendations in the past!  

- Felicity, ON

I totally understand Rhiannon that you are very busy with your shop and lessons and can't always respond immediately---your response to my inquiries and questions has been great. I can tell from your emails and Website that your are a very wonderful person and i'm very glad to meet you.

I trust you completely--it was wonderful doing business with you and the Ming jiang Zhu 909 is SUPER, SUPER, SUPER! I'm sure I'll be doing more shopping at your store as time goes on and needs arise.

- Paul, Victoria, BC

Thank you as always for your wise advice. [As you suggested] we will wait until fall to upgrade, that's what my initial thoughts too. I will definitely contact you again when we are ready for the upgrade.

- Sylviane, Canada

I'd like to congratulate you for the wonderful work you've been doing over the years. It's a pleasure to see such dedicated and competent musician, whose work changes people's lives.

- Marcelo, Brazil

I found an article on violinist.com that recommended your company. You have to be careful some sites you don't have a clue who they are. This is a big purchase for me. It is a little scary buying an instrument without playing it.

Thank you so much for all of your information. [Other] information online does not go into great detail. The time you have taken to explain everything is very much appreciated. Thank You,

- Peggy, OH

Thank you for your very prompt response.  This was so helpful.  Your recommendations about type of fiddle sound excellent. Thank you again,

- Sharon, Toronto, ON

Thanks so much for your speedy response!  I guess I'll check in with his teacher and get back to you regarding the size.

Great to hear you've cut out the middlemen [violin importers] and are earning more for your business while having more [quality] control too.  I'm kind of glad to know that whatever we order will come right from your hand!

- Heather, Ontario

Thank you as always for your wise advice. [As you suggested] we will wait until fall to upgrade, that's what my initial thoughts too.. I will definitely contact you again when we are ready for the upgrade.

- Sylviane, Canada

I came across your website only a couple of weeks ago and have spent quite a bit of time on it since (it's an impressive site!).  I have to say that before I came across your site I dreaded the process of shopping for a new instrument because of my lack of knowledge about violins and lack of knowledge about exactly where to go, who to talk to and who to trust. 

I have to say that all of the testimonials and information on your site have put me more at ease about the purchase of a new instrument. I know that you have many happy customers from far and wide so I could do something over the internet.

- Rhonda, Leduc, Alberta

Thank you very much for getting back to me so quickly! I really appreciate it! Yes, I have to admit, this [violin at another shop] seemed a little too good to be true. I was feeling a little uneasy and you are the only person I know of to ask about these kinds of things. GOOD THING I emailed you!  

Hopefully it is just that someone became mis-informed somewhere along the line, and not a case of dishonesty, but like you say, you never know. Thank you again for taking time from the things you need to be doing to check this out a bit and email me back! Thank you again.

- Cormac, Vernon, BC

Chanced upon your website while trying to find small-sized violins, and your feedback is exemplary. I usually play viola at the Watford Philharmonic.

- Andrew Homer, Head of Classics, Mill Hill School, London, England

I wish I read your article first before buying my child a 1/2 violin on EBay. Your articles are insightful and honest and very thought-provoking (and funny :) -- thank you very much for the guides.

- Ivan, NY

Rhiannon, thank you so much for emailing me back and providing such amazing information. Part of what led me to your site and shop were the amazing testimonials to customer service! 

Thank you again for all your help. Even though I'm 4 time zones away, I feel like I've received every courtesy and hospitality of being personally in your store. That can't be said for some of my "in person" experiences at local shops here in Cincinnati. I know that when I do make my big upgrade purchase, it will be from Fiddleheads :-)

Again, thanks for all your help! You have earned a customer for life and I will definitely promote your business to all of the students i know! :-)

Thank you for always answering my questions and being patient. Thank you for trusting in me, as someone you have never met. That means a lot to me. I highly pride myself on being trustworthy and responsible. Plus, I think we both are good judges of character, if I do say so myself ha ha.

- Amy, Cincinnatti, OH


Sorry for so many questions, I'm just an extremely analytical type person and want to make sure I'm making the right choices. I do trust your opinion based on your experience and the customer testimonials you have shared.

I think I'm pretty well exhausted with all my online violin research and am ready to put all my trust in you and go with your recommendation for the 1/8" VN-100 outfit. I do like that I will be doing business with someone as passionate about violin as you are. That means a lot to me and I'm sure that you will do a good job in selecting a nice VN-100 from your stock.

Knowing that eventually both my children can start out on this instrument helps me feel comfortable about going a little over my original budget. I still have some reservations about buying a violin online but that would extend to any vendor. Hopefully, all those fears will dissolve once we have the violin in hand and I'll be another success story to add to your long list of testimonials.

Perhaps I will be purchasing more violins from you down the road too if I'm successful in keeping my daughter engaged with the beauty of the instrument and the art of music.

Thanks again for your patience and all the work you have done to answer my questions and earn my business. When you ship, please throw in some of your business cards in case my daughter's future instructor and fellow classmates are interested in where we bought our violin. Best regards,

- Paul, Memphis, TN

I recently went through the process of upgrading and purchasing a new violin & accessories for my young daughter who had been playing violin for the past several years.

In my dealings with Rhi for a week before making my decision to upgrade and purchase a new violin, case, bow & accessories, I was very impressed with the time and personal service and advice I received from Rhi at Fiddleheads.  I was treated as if I was her only customer. 

Her devotion, and knowledge, helped me come to a decision I felt totally comfortable with within my price range in purchasing a new Violin, case, bow, and accessories.  As a parent on a budget, purchasing the right instrument and accessories became so much less stressful with the personal service I received from Rhi at Fiddleheads. 

I strongly recommend Fiddleheads as your next source for wonderful customer service and quality of instrument.  My recommendation is 5 stars for Fiddleheads.   You will not be disappointed.  Thank you  for your wonderful customer service. Keep up the good work, Rhi.

- Glen, Saskatoon, SK

Rhiannon, you took the time for me so I want to personally thank you. If I had to rate your business on just a number scale I wouldn't even bother. To be treated like a person rather than an order confirmation cannot be rated with a simple number.  I am so grateful you took the time to keep me informed. I wish there were more businesses out there that operate like yours, there would be a lot less complaining. :)

You have gained yet another loyal customer and I sincerely look forward to purchasing from you in (hopefully) the very near future.

[UPDATE: 18 months later]

I posted a review on Google for your business. If there is anything else I can do to give you a glowing review just let me know! A huge congratulations on your accomplishments both professionally and personally.

Playing is coming along nicely and I have absolutely no complaints. You've taken such good care of me; everything is falling together nicely. (of course for those days my fingers want to lag and I want to pull my hair out... but!! I digress!)

I appreciate you touching base with me more than you know and please be assured you got a lifelong customer. I thank you for everything and again CONGRATULATIONS on your successes and new exciting milestones!

- Marcie, Tacoma, Washington


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Think of shopping at Fiddleheads as walking into a local violin shop. Owner and Symphony Violinist Rhiannon Nachbaur is happy to take the time to personally invoice you to combine shipping for multiple items on the site and not listed.

And, yes, Fiddleheads ships anywhere; Just email to get award-winning, personal help or click HERE for ordering help. PayPal.Me is a fast, easy and more secure way for customers to send us payments. Here is our direct link: paypal.me/fiddleheads

Violins, bows and cases are shipped Canada Post Expedited service (arrives via USPS in the USA) and takes about 2-6 days on average. Shoulder rests ship via Xpresspost within Canda (1-4 days) or Airmail to USA (2-6 days).

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Fiddleheads.ca is the Planet's First and Only "Green" Violin Shop Operated by a Symphony Violinist: "Fiddle with a Conscience"

 

Fiddleheads.ca Main Page Like and Follow Fiddleheads Violin Studio on Facebook View Shopping Cart: Pay with Credit Card or Paypal Account Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an eco-friendly business Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Serving Elated Customers Worldwide: Click here for Testimonials Fiddleheads Violin Studio is Operated by an Award-Winning Symphony Violinist and Teacher Fiddleheads is the World's First Eco-Friendly Violin Shop Fiddleheads' Owner has won numerous awards for Business and Musicianship Fiddleheads Serves Elated Customers Worldwide Welcome to Fiddleheads Violin Studio Located in Canada, Fiddleheads serves customers worldwide foo Like and Follow Us on Facebook!