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Welcome to Fiddleheads.ca! Fiddleheads.ca Main Page Like and Follow Fiddleheads Violin School on Facebook View Shopping Cart: Pay with Credit Card or Paypal Account Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an eco-friendly business Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Serving Elated Customers Worldwide: Click here for Testimonials Fiddleheads.ca Main Page Like and Follow Fiddleheads Violin School on Facebook View Shopping Cart: Pay with Credit Card or Paypal Account Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an eco-friendly business Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Serving Elated Customers Worldwide: Click here for Testimonials Fiddleheads.ca Main Page Like and Follow Fiddleheads Violin School on Facebook View Shopping Cart: Pay with Credit Card or Paypal Account Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an eco-friendly business Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Serving Elated Customers Worldwide: Click here for Testimonials Fiddleheads.ca Main Page Like and Follow Fiddleheads Violin School on Facebook View Shopping Cart: Pay with Credit Card or Paypal Account Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an eco-friendly business Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Serving Elated Customers Worldwide: Click here for Testimonials Fiddleheads.ca Main Page Like and Follow Fiddleheads Violin School on Facebook View Shopping Cart: Pay with Credit Card or Paypal Account Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an eco-friendly business Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Serving Elated Customers Worldwide: Click here for Testimonials Fiddleheads.ca Main Page Like and Follow Fiddleheads Violin School on Facebook View Shopping Cart: Pay with Credit Card or Paypal Account Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an eco-friendly business Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Serving Elated Customers Worldwide: Click here for Testimonials View Shopping Cart: Pay with Credit Card or Paypal Account Serving Elated Customers Worldwide: Click here for Testimonials Fiddleheads.ca Main Page Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Fiddleheads is an eco-friendly business Like and Follow Fiddleheads Violin School on Facebook Fiddleheads.ca Main Page Fiddleheads.ca Main Page Fiddleheads Violin Shop Home Fiddleheads Violin School Home About Fiddleheads & Owner Rhiannon Schmitt Fiddleheads is an eco-friendly business Award-Winning Need it before Christmas? Order by December 13. Click here for holiday hours Celebrating the 2010 Olympics in British Columbia, Canada

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Contact Fiddleheads

Rhiannon Nachbaur,
Owner & Instructor

Rhiannon is an experienced symphony violinist and passionate teacher with personalized service & expertise not seen at any other violin shop.

Read about us

 

E-mail [email protected]

Most of Rhiannon's customers communicate with Rhiannon via email. She usually responds to emails within a few hours receipt with the exception of holidays and weekends.

Kindly send a second email if you do not receive a response within 3 business days; Unfortunately some emails are caught in spam and she really do wants to hear from you!

 

Phone: 1-250-852-2222 *RECENTLY CHANGED*
Please phone for Serious Instrument Purchase Inquiries only

International please add "01" before number

There's only so much of Rhiannon to go around because she treats each customer as a paid consultant would. Between violin students, symphony engagements and serving many shop customers personally, she cannot always answer your call.

As such she takes phone calls for SERIOUS INQUIRIES ONLY Monday to Friday between the hours of 10am and 4pm Pacific Time Zone.

Website/Homepage www.Fiddleheads.ca

Local Address: Click here for studio location and to set up an appointment.

Note most customers shop online and find Rhiannon provides a fulfilling experience with a personal touch quite unlike other online shops.

 

Other Info and FAQs

Business Hours - Physical Location - Driving Time - Shop Policies

Pricing & Currencies - Price Matching - Payment Methods - Sales and Discounts - Instrument Trials - Shipping

 

Business Hours

Online:

The site is available 24 hours a day, 7 days a week. Yeah, it never sleeps.

Phone & Email: Click here

In Person:

Rhiannon's home-based studio in Kamloops, BC is open in person by appointment only. Appointments for in-shop visits can be made most days of the week, including weekends. Rhiannon strives to accommodate customer requests for local sales.

Contact via email to arrange a time that is convenient for you.

 

Physical Location: Fiddleheads recently relocated to Kamloops, BC.

Rhiannon's studio is located at Lodgepole Drive in Kamloops, BC, minutes from the Trans Canada/Coquihalla highway.Her mailing address is available by request.

Rhiannon's efficient home-based shop services customers throughout the Thompson, Shuswap, Okanagan, Lower Mainland and other interior regions of BC and Alberta. Appointments for in-shop visits can be made most days of the week, including weekends. Rhiannon strives to accommodate customer requests for local sales.

Contact via email to arrange a time that is convenient for you.

Online, via email and shopping cart sales, Fiddleheads serves an expansive list of elated customers throughout the rest of Canada, the United States, South America, Philippines, Carribbean, the UK, Europe and Asia. Our customer list grows daily, as do customer testimonials!

Please email or call to book you appointment in-shop and Rhiannon will pass on detailed driving directions. You may, instead, choose to spare the drive and have your items shipped to you for purchase or trial.

Click on map for closeup.

 

Driving Time:

It's a lovely drive to visit Rhiannon and Fiddleheads in the highway hub of Kamloops, BC whichever route you are travelling. Rhiannon's studio is up above Kamloops Costco, just off the Coquihalla/Trans-Canada highway in the middle of some of the most stunning lake and mountain country in North America.

Downtown Kamloops

5 minutes!

 

Chase

40 minutes

Merritt/Cache Creek

45 minutes

 

Salmon Arm (former location)

70 minutes

Vernon/Armstrong/Spences Bridge

80 minutes

 

Kelowna/Hope/Lillooet/100 Mile House/Princeton

>2 hours

Penticton/Revelstoke

2.5 hours

 

Williams Lake

3 Hours

Vancouver, Surrey, Richmond & Lower Mainland/ Valemount

3-4 hours

 

Seattle, WA

5 hours

Prince George/Banff, AB

5.5 hours

 

Nelson, BC/Calgary, AB

6.5 hours

 

Shop Policies

Visit the Policies page for information on our excellent Eco "Green" Policy, Instrument Trials, Consignment Sales, Trades & Upgrades and Returns. All school and lessons information located in the school section of the site.

By using this site you are agreeing to all terms.

 

Pricing & Currencies

Price-matching Click Here

Currency

Fiddleheads serves and ships to customers around the world. You will see all prices and policies are posted online in USD, most in CAD.

Fluctuations in the currency market makes it impossible for us to post multi-currency prices. To make it accurate, now that the Canadian dollar is weak against the USD, most prices are set in USD and some also in CAD. Canadian customers who wish to pay in CAD are welcome to contact us to be invoiced in CAD and we will charge you at the current exchange.

Other International Customers: Get a quote or pay in USD.

Tax

Canadian residents pay tax as applicable (GST & PST in BC, GST/HST for rest of Canada). Note our Paypal buttons have this tax added in already upon checkout. Any items drop-shipped from USA warehouses direct to Canadian customers will have no tax on shipping.

No tax for orders outside Canada.

 

Payment Methods

Fiddleheads accepts Certified Bank Drafts, Money Orders, Wire Transfers, Western Union, Paypal and credit card payments via paypal. Most items have "Buy it Now" links but others require we invoice you via paypal. You do not have to be a member to use the paypal system to process your credit card.

Should there be an item on the site you would like to purchase but there is no option to buy online (using a BUY NOW button) Rhiannon is happy to personally invoice you so you can pay with paypal or credit card. Just email to ask.

Fiddleheads may accept cheques or other forms of payment, but this is entirely at Rhiannon's discretion. Items are not shipped or released until funds have cleared. Cash is welcome for in-shop purchases.

Click here for help paying your invoice with credit card

 

Sales & Discounts

Fiddleheads places various items on sale depending on availability, overstock and manufacturer's promotions.

Select the refresh/reload button on your web browser to see any changes on our pages since your last visit.

Can't find the violin you saw during your last visit? Hmmm, sorry, but it has probably been sold. Don't despair. Please email and Rhiannon she will personally match you with a similar instrument.

 

Instrument Trials

Players seeking to try out an instrument or bow are kindly asked to visit the Trials page.

 

Shipping

Ppre-paid orders ship to customers across Canada, the United States and outside of North America. Orders usually leave within a business day of ordering but can be delayed due to volume, delays with setup and scheduling due to holidays and concert schedules.

Some items ship for free. Please ask for a quote. Instrument and bow trials are also shipped out so you may shop in the comfort of your own home.

The usual method used is Canada Post, which arrives as US Mail for American customers. Typically small packages in Canada ship using Xpresspost (1-4 days) and larger items Expedited (1-7 days). American packages go out small parcel Air (3-7 days) for smaller packages and Expedited USA(3-10 days) for larger packages. Naturally, delivery times vary depending on the destination, time of year (holidays, weather, etc) and any other unexpected factors.

Backorders are shipped as soon as they are available - Customers have the option to hold the entire shipment for the backorder or to ship as the items become available (the latter at an extra charge).

Faster delivery options are available upon request. Email to inquire on shipping.

Condition

Inspect your shipment immediately and notify us of damages and shortages/surpluses in shipments. Visible or concealed damage to merchandise due to shipping should be reported to the carrier and request an inspection (only if shipment was insured). Please specify in advance if you wish to purchase insurance. Please keep any damaged or incomplete items until a claim is settled with the shipping company (if applicable).

It is important to understand there has only been a couple damaged violins (and since repaired) and no lost or stolen shipments in over a decade of shipping due to careful, well-thought packaging. Fiddleheads is not responsible for any lost, stolen or damaged shipments.

 

Would you like to share a business cards with a friend?

So, you liked Rhiannon's service and Fiddleheads' products and you want to spread the word?

Excellent! Thanks!

Many customers are so pleased with their experiences at Fiddleheads they ask for business cards to pass on to their friends, teachers and colleagues. Rhiannon appreciates this very much as referrals are golden to her business philosophy.

Click on this link here to request some Business Cards to hand out to friends and colleagues. You will receive some to you in the mail which you can keep in your instrument case or post on bulletin boards at your school/conservatory.

Thank you in advance for your continued support and for supporting Fiddleheads' continued success!

 

"Rhiannon, Thank you for your cards. I put them in my sons music bag so we can give them out to anyone interested. Thanks again."

- Kristin, Bel Air, Maryland, USA

"You will be happy to know that I gave out several of your cards and sang your praises. Cheers."

- Felicity, Lindsay, Ontario, Canada

"I'd be happy to refer people to you. No wonder you have such good reviews on your website."

- Annette, Salmon Arm, British Columbia, Canada

"The music store I always go to for goodies often accepts cards from others who sell violin products and such so I'm going to give them a couple of yours so they have them for people who want to look into getting something for their violin that they don't sell. Thanks again for everything!"

- Mandy, Ontario, Canada

When I was there last week, to buy my violin, I only took one of your business cards. Since telling people about my experience, very positive, I have been asked several times if I have any of your cards. So if you could drop a few cards in the mail, I would be happy to spread them around to prospective customers.

- Clark, Kamloops, BC

 

About Fiddleheads

Back to Fiddleheads Violins

Back to School

Buy Now
Think of shopping at Fiddleheads as walking into a local violin shop. Rhiannon is happy to take the time to personally invoice you to combine shipping for multiple items on the site and not listed.
And, yes, Fiddleheads ships anywhere; Just ask to get personal help.
Shipping within Canada and USA takes about 2-6 days on average.

All items are shipped Canada Post Expedited service (arrives via USPS in the USA). Shoulder rests ship via Xpresspost within Canda (1-4 days), Airmail to USA (2-6 days).

Copyright © 2004-2015 RHIANNON NACHBAUR; All rights reserved.
Fiddleheads.ca is the Planet's First and Only "Green" Violin Shop Operated by a Symphony Violinist: "Fiddle with a Conscience"

 

Fiddleheads.ca Main Page Like and Follow Fiddleheads Violin School on Facebook View Shopping Cart: Pay with Credit Card or Paypal Account Fiddleheads is a Canadian Business that serves customers around the world Fiddleheads is an eco-friendly business Fiddleheads is an Award-Winning Business run by an Award-Winning Musician and Young Entrepreneur Serving Elated Customers Worldwide: Click here for Testimonials